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We are a South African alternate dispute resolution company which delivers cost effective, affordable alternative dispute resolution services in commercial, family, (divorce, division of assets, living arrangements, etc) civil and labor law matters through mediation and where applicable arbitration. Our panel members are highly educated, experienced and skilled professionals who have the ability to ensure that all parties leave the mediation a winner! Definition of arbitration Arbitration is based on the intervention by a third party in an attempt to reach an agreement, but the final decision lies with the arbitrator. The parties do not have the right to conclude an agreement. Each presents his case to the arbitrator, who takes the facts into consideration in forming a verdict. The arbitrator's decision is usually binding. Definition of mediation Mediation is the process through which agreements are reached with the aid of a neutral party or "helper". The third party has no decision making power and have no vested interest in either of the parties or outcomes. The mediator acts mainly as a communication and problem-solving catalyst, or as an agent to maximise the exploration and generation of alternatives; while the responsibility for the final agreement rests with the conflicting parties. Mediate SA - Our advantage The difference is in the results

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As mediation is a voluntary process which is non threatening there are numerous advantages such as:

• The process is much faster than litigation
• It is normally a more affordable option than litigation
• Unlike in the legal system the parties have a say in the final outcome of the agreement
• There is buy in from both parties to make the agreement work as it is “their negotiated agreement”
• Better understanding between parties ensues as they have better understanding of each other’s point of view
• Mediation protects relationships and ensures that it is ongoing after the mediation
• Free of corruption
• After hours service

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